Effective: March 3, 2025
Last Updated: March 3, 2025
Welcome to Simplecheck, a digital health platform designed to simplify your health journey by securely managing and visualizing your lab results and health data.
Our mission is to provide the best health journey for you, your doctor, and related healthcare providers. To achieve that, data security and privacy are at the core of what we do. Simplecheck aims to give you control over your health data and empower users to make the most of their lab results.
The Privacy Policy governs your use of our cloud-based platform and services. This Privacy Policy also outlines your rights to access, correct, or delete your data. PLEASE REVIEW THE PRIVACY POLICY VERY CAREFULLY BEFORE USING OUR SERVICES. We welcome any questions or concerns at support@simplecheck.ch before accepting the Privacy Policy. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the Privacy Policy. The Privacy Policy outlines how we collect, use, share, and protect your personal and health data, forming an essential part of your agreement with us. If you do not accept the Privacy Policy in their entirety, you must immediately cease using the Services.
Personal Information (no Health Data) | Common Uses | Third Party Recipients With Whom We May Share Your Personal Information |
---|---|---|
properties such as Name, email address, phone number, mailing address, address, geolocation, and professional information. | Identify users; personalize communications;manage accounts in CRM systems; Account creation; send notifications, health updates, or marketing via email systems; Verify identity; send SMS alerts (e.g., test results ready); customer support communication; Billing; verify user location; deliver physical reports or materials (if applicable); Confirm eligibility (18+); tailor health insights based on age; Provide and improve our Services; Monitor usage for security; Improve performance, develop and improve our App, Features or Services; track analytics; Ensure app compatibility; troubleshoot issues; personalize user experience | CRM providers; Email service provider; Payment processors; Cloud hosting providers |
Commercial Information such as purchase history, test or package preferences, transaction details | Personalize offers and recommendations; Process purchases of tests or packages; Analyze purchase trends to improve services; Manage billing and refunds | CRM providers, Email service provider |
Usage Data such as IP address, browser type, device identifiers, usage patterns. | Monitor usage for security; improve app performance; track analytics | Analytics providers; App Hosting Provider; CRM providers |
Health Data | Common Uses | Third Party Recipients With Whom We May Share or Sell Health Data |
---|---|---|
Diagnostic Test Results or Outcomes; Lab Reports; Medical History; Treatment Records; Personal Health Metrics such as date of birth, gender and height. | Data visualization, analytics; Deliver lab results to you; Improve diagnostic tools and accuracy; Report sharing, user insights; Provide access to official reports; Trend analysis, user profiling; Personalize health insights; Comply with legal obligations for data accuracy | Share with Healthcare Data Contributor that uploaded the Health Data; Share or sell anonymized data with research partners for development purposes (opt-out available).* *We may share or sell Health Data with third parties in anonymized form, and you can always opt out to do so via email to support@simplecheck.ch or via our website. |
We collect data:
Detailed information can be found in section Information We Collect, in summary we use your data to:
We share data with the following recipients:
We protect your data with:
We are constantly working to bring the latest security measures to our systems, but no system is fully secure, so we cannot guarantee absolute protection. Keep your credentials confidential.
You can:
Exercise these rights via account settings or email us at support@simplecheck.ch or via our website.
We remind you that the laws of each country or region may vary.
We retain your Personal Information and Health Data only for as long as necessary to provide the Services, enhance your user experience, and fulfill our legal obligations. This includes maintaining your account, processing Lab Results, and complying with healthcare and data protection regulations (e.g., GDPR, Swiss FADP).
Anonymized, de-identified, or grouped Health Data may be retained indefinitely for research and development purposes, unless you opt out of collection by contacting support@simplecheck.ch.
We delete identifiable data within 30 days of account termination, unless legal requirements mandate longer retention (e.g., for audit or compliance purposes), after which only anonymized data may persist for statistical or improvement purposes.
Our Services are not for those under 18. We do not knowingly collect minors’ data and will delete it if discovered. If you suspect minor data collection, email support@simplecheck.ch for deletion.
We are committed to protecting your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the Swiss Federal Act on Data Protection (FADP), and any other applicable local or regional regulation. To ensure this, we have appointed a Data Protection Officer (DPO) to oversee our data privacy practices and serve as your point of contact for privacy-related matters.
We may update this policy, in that case we will post a new version on this website and communicate by other appropriate means. Continued use after updates means you accept them.
Using our Services means you have read, understood, and agreed to the Privacy Policy. If not, stop using them now.
Simplecheck Analytics GmbH